Job Summary:
Create and increase brand awareness through maintaining pricing, shelf health, promotions and strong customer and client relationships.
Key Responsibilities and Deliverables:
Shelf health
- Ensure product availability
- Check for expired and damaged stock
- Identify need for promotions to increase sales
- Inform client of cycle and ensure suitable
Effective administration
- Complete reports timeously
- Manage assets and equipment (e.g. coolers, etc.)
- Complete necessary documentation when required
Customer service and satisfaction
- Gather feedback from customer complaints, queries and requests and ensure resolution
- Build and maintain strong working relationships
Effective self-management
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
- Demonstrate abilities to anticipate and manage change
Key Competencies
- Organisational commitment
- Teamwork & collaboration
- Relationship building
- Agility
- Performance & results driven
- Continuous growth & improvement
- Resilience & stress management
- Service Excellence
- Analysis & problem solving
- Sales orientation
- Quality & detail excellence
- Communication
Minimum Qualifications:
- Grade 12
Minimum Experience & Requirements:
- 6 months+ sales experience, tech savvy, Smart phone
Knowledge, Skills & Abilities:
- Shelf Management
- Effective implementation of promotions
- Effective Administration
- Customer Service Skills
- Self-management
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